top of page

FREQUENTLY ASKED QUESTIONS

  • Can I return my product if it is damaged while delivering ?
    Yes, you can return your product if it is damaged while delivering and you will be fully refunded.
  • How can I contact customer service at CMstudio?
    At CMstudio, we are committed to providing exceptional customer service. You can reach our customer service team by calling our dedicated hotline at 438-400-9590, or by emailing us at merinechileau24@gmail.com.
  • What are your hours of operation?
    CMstudio is open Monday through Friday from 08:00 am to 08:00 pm. Additionally, we may have extended hours during the holiday season or for special events. Our team is committed to providing a convenient and enjoyable shopping experience for our customers, and we look forward to assisting you during our operating hours.
  • What payment methods do you accept?
    At CMstudio, we accept various payment methods to make your shopping experience convenient and hassle-free. We proudly accept all major credit cards, including Visa, Mastercard, American Express, and Discover. For customers who prefer alternative payment methods, we offer the option to settle purchases using PayPal. We strive to cater to a wide range of preferences to ensure that all our valued customers can shop with ease and flexibility.
  • Can I change or cancel my order?
    At CMstudio, we understand that sometimes plans change. If you need to make changes to your order, including canceling or modifying items, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make changes. If you need to cancel an order after it has been shipped, you can return the items for a refund following our return policy. We strive to provide the best possible customer service and will work with you to find a solution that meets your needs. Thank you for shopping with CMstudio!
bottom of page